Standards of Excellence Project

Launched in November, 2018, the “Standards of Excellence Project” (STEP), is a collection of works demonstrating REDC’s continued commitment to raising industry standards and professionalizing the field. STEP represents the strongest, clearest declaration yet of the patient-centered values, beliefs, and principles that guide REDC’s members in their work every day.

Defining an Eating Disorder Center of Excellence: Created in 2017 and updated in 2018 and 2020, REDC’s Center of Excellence white paper defines best practices across the entire eating disorders treatment industry. This document serves as an important reference for eating disorders treatment programs that aspire to be best-in-class and seek a blueprint for such success, for patients and families making treatment decisions, and for the wider array of stakeholders — including insurance companies, regulators, media, and others — who seek a concrete understanding of what best-practice care looks like. Read an executive summary here.

REDC Marketing Best Practices: Created in 2017 and updated in 2018, REDC’s Marketing Best Practices identifies concrete ways for REDC members to evaluate their marketing practices. REDC’s policy states: “In marketing their services, REDC members should employ messaging that is truthful, fair, non-deceptive, capable of being substantiated, and in all respects lawful. Marketing messages from REDC members are expected to communicate substantive, critical information about a therapeutic service and arm patients and families with information that allows them to make informed treatment choices. Such messaging has treatment as its primary focus.”

REDC Code of Ethics: In 2018, REDC codified the principles in its Center of Excellence document into a Code of Ethics specifically for REDC member organizations. REDC’s members understand that just as they seek objective validation of other fields’ claims of high standards, their external stakeholders — members of the public, insurance companies, academics, regulators, and others — are more likely to trust them when they demonstrate a willingness to establish clear boundaries and practices. REDC’s Code of Ethics demonstrates that its members are governed by specific ethical principles.

REDC Standards  of  Excellence  of  Medical  Care  for  People  with  Eating  Disorders: Created in 2018, the Standards of Excellence of Medical Care for People with Eating Disorders outlines specific criteria for determining when patients should be admitted to a hospital for evaluation versus being directly admitted to a residential eating disorders treatment program. REDC’s policy is that in the best interest of patients, residential programs are strongly encouraged to establish a working relationship with a hospital and/or physicians who are trained to do an appropriate medical evaluation for patients with serious eating disorders.

REDC: A Track Record of Success: This quick, 2-pager summarizes REDC’s work to date to raise industry standards, professionalize the field, and advocate for greater patient access to care.